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Whether you have a question about a particular product or need to make a return, we are here to help. Our customer service team can assist you with questions about products you see, purchases you made or company policies.

Phone and Fax

Customer Service:   1-888-896-3885   (toll free)
Fax: 1-888-896-3866  

Mailing Addresses

Customer Service: Customer Service
147 Post Road East
Westport, CT 06880-3410
Returns Department: Eyeglasses.com
ORDER #: ______________
25 Downing Three Park
Pittsfield, MA 01201-3881

Your inquiry has been accepted and will be answered shortly. Please note that it usually takes up to 48 hours for our support team to process such requests. You are always welcome to call us if you need faster response.

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